4 Replies Latest reply: Jul 22, 2013 3:50 PM by tamyc
tamyc Level 1 (0 points)

I was trying to install the Flash Player update because videos are suddenly blocked by Flash on my MacBook.  The intallation 50% done and told me to close Safari and AnalystManager.  I closed everything that was open on my computer and have no idea what AnalystManager is.  I tried searching in spotlight and couldn't find anything.  The installation won't proceed and keeps saying I need to close AnalystManager.

MacBook Pro, iOS 5.1.1
  • Linc Davis Level 10 (184,770 points)

    Launch the Activity Monitor application in any of the following ways:


    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)


    ☞ In the Finder, select Go Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.


    ☞ Open LaunchPad. Click Utilities, then Activity Monitor in the icon grid.


    Select All Processes from the menu in the toolbar of the Activity Monitor window, if not already selected. Enter "AnalystManager" (without the quotes) in the "Filter" text field. Select the process with that name and click the Quit Process button in the toolbar.

  • tamyc Level 1 (0 points)

    Linc Davis,

    You're a genius!  Thanks!

  • m0bl Level 1 (5 points)





    I had the same problem with installing an update for FlashPlayer, it wanted me to quit the AnalystManager process.


    I tried killing it with ActivityMonitor, and it'd just get restarted.... I then clicked on "Inspect" form Activity Monitor, and saw that the parent process was from the WonderShare Video Converter app... which, curiously, was running because I was using it to download a video or two from YouTube at the time.


    I exited WonderShare Video Converter, and voila, the AnalystManager process disappeared.


    Hope this helps!!!



  • tamyc Level 1 (0 points)

    Thanks for the feedback.  I do have WonderShare Video Converter.  It freaked me out that you mentioned that.     I don't remember if I tied the issue to that purchase, but it makes sense now.