1 Reply Latest reply: Feb 10, 2013 9:20 AM by Ralph Landry1
GlennieMW Level 1 Level 1 (0 points)

I have forgetten my passcode on my IPOD. I do I recover it.

  • Ralph Landry1 Level 8 Level 8 (38,520 points)

    You cannot recover the passcode, but you can reset it to no passcode with the computer you last backed up with.  Connect to the computer and start iTunes and if iTunes refuses to let you open the iPhod, disconnect the iPod and then close and reopen iTunes.  Attach the USB end of the cable to the computer, then while holding the home button on the iPod connect the dock connector end of the cable.  That will put you in recovery mode and iTunes should ask if you would like to restore...doing that removes the passcode.