I have an iPod touch 4th generation. Its running on iOs 6.1. When I go to plug it into the computer a message come up that says "USB device not recognized". I have already tried a different cord, and connecting a different Ipod touch to my computer. The cord I'm currently using is working, and iTunes does recognize the other iPod. What should I do in order to get my computer to recoginize my iPod?
iPod touch, iOS 6.1
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Inspect the dock connector for bend or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar
Make sure you are connecting to a USB port directly on your computer and not thru a hub or extender. You may also want to check out different ports as they can go bad and fail. If your running windows, use device mgr. to make sure they are all working.
Nothings working, I'll have to take it to an Apple store.
How can I fix the problem "USB device not recognized"?
