7 Replies Latest reply: Feb 12, 2013 9:29 AM by Tylerjune
Tylerjune Level 1 Level 1

I have an ipod touch, 3rd generation, 64G, model no. A1318 that has given me headaches every time there is an OS update. I usually end up with an ipod that needs to be restored and then upon restore the OS is updated. This time however, nothing is working. I get different error messages (this time it was error 1602 and then upon restore it was 3194). I really want to update my ipod as I use it a lot and this is driving me nuts. This time I can not reload apps that I has previously (like ibooks) because I need the update but it won't update. Can anyone give me any helpful suggestions please. I have read other threads and YES I AM POSITIVE it is 3RD GENERATION. Thanks


iPod touch, model is A1318
Reply by lllaass on Feb 11, 2013 1:39 PM Helpful

The Settings>General>Software Update (via wifi) was first introduced in iOS 5. I assume yo do not have iOS 5 on the iPod now. The 3G can only go to 5.1.1

All replies

  • lllaass Level 10 Level 10

    Error 1604

    This error is often related to USB timing. Try changing USB ports, using a different dock connector to USB cable, and other available USB troubleshooting steps (troubleshooting USB connections. If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.

    If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:

    1. Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode,put it into Recovery Mode.
    2. Restore and wait for the error.
    3. When prompted, click OK.
    4. Close and reopen iTunes while the device remains connected.
    5. The device should now be recognized in Recovery Mode again.
    6. Try to restore again.

    If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.

     

    Error 1600, 1601, 1602

    Follow the steps listed above for Error 1604. This error may also be resolved by disabling, deactivating, or uninstalling third-party security, antivirus, and firewall software. See steps in this article for details on troubleshooting security software.

     

    3194

    See the actions for that error here:

    iTunes: Specific update-and-restore error messages and advanced troubleshooting

    iPhone Error 3194 - How to Fix iTunes Error 3194?

    Fix Error 3194 from iTunes during iPhone restore

  • the fiend Level 6 Level 6

    Tylerjune wrote:

     

    I have an ipod touch, 3rd generation, 64G, model no. A1318 ... 

    I have read other threads and YES I AM POSITIVE it is 3RD GENERATION.

    Don't worry, so are we.

     

    It is 3rd generation.

  • Tylerjune Level 1 Level 1

    thanks, but I have tried all of that stuff. I researched it when I first started having problems. Now I can't even restore it to my last backup so can't put my apps back that I used before attempting this update again.

     

    The only thing I haven't tried is to do a reset. Now sure that I have anything on there that I am worried about saving, but am worried that if I do that I won't be able to do any update at all and then it won't work for me.

     

    I really really don't understand why there are all these problems with updating and why I don't have the choice to update by wifi as I do with my iphone. Sigh.....just very frustrated.

  • lllaass Level 10 Level 10

    The Settings>General>Software Update (via wifi) was first introduced in iOS 5. I assume yo do not have iOS 5 on the iPod now. The 3G can only go to 5.1.1

  • Tylerjune Level 1 Level 1

    thanks for that info - but why can I not update to 5.1.1 then?  Should I not have that option available?

  • lllaass Level 10 Level 10

    If you did this:

    If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.

     

    Then make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.

      Apple Retail Store - Genius Bar


  • Tylerjune Level 1 Level 1

    thanks - I had hoped to avoid having it serviced......the nearest APple store is an hour and a half away

     

    I have done the above. Everything works fine for my iphone and ipad so it must be my ipod. Darn!