1 Reply Latest reply: Feb 10, 2013 6:46 PM by GeekBoy.from.Illinois
 B.Anouar Level 1 Level 1 (0 points)

I can no longer plug the lithning cable in my iphone 5, it seems that the connector is bottled with a piece of black plastic.
Thank you for your help.


iPhone 5, iOS 6.0.1
  • GeekBoy.from.Illinois Level 4 Level 4 (2,800 points)

    If you look at the bottom of the iPhone 5, you should see a metal "ring" which is where the Lightning connector inserts.  On my black iPhone, the connector is a slightly different color than the metal at the bottom of the iPhone.  The while cable has nothing black on it at all (other than my cable wrap I use to keep it "tidy").  I know that my wife had managed to get something (paper/cardboard shreds) in her connector on her iPhone and that was preventign the cable from fully inserting, but we got those removed with a fine pair of tweezers.  The only other thing I csn think of which might be causing your issue is that your case might not be fitted properly for insertign the cable while in the case.  I have seen this with some of the adapters, like the third party micro-USB to Lightning, or the 30-Pin Dock to Lightning adapters.  I don't have this issue with my iPhone in the iFrogz case, or my wife's in her Speck case.