7 Replies Latest reply: Feb 11, 2013 7:33 AM by ckuan
jwaldmann Level 1 (0 points)

Hi guys,

Here is my problem. All of a sudden my gen 1 ipad will not connect to itunes or charge (via usb or wall adapter). I've checked the cable and that is working fine.


What is interesting is this. I shut down the ipad, plug in the dock connecter to the ipad then the usb into the computer and that forces the ipad on. That tells me that there is nothing wrong with the dock assembly or the cable, otherwise that wouldn't force the ipad on. I am running 5.1.1, itunes 10.5....


Can you guys please help me? I want to get my ipad working aginan.



Thanks so much!!

MacBook Pro, Mac OS X (10.7.3)