I can't reply or forward my GoDaddy email from Iphone5

I am unable to reply or forward my GoDaddy email from my Iphone5. I have confirmed the settings are correct but server rejects the replies.

iPhone 5

Posted on Feb 11, 2013 8:37 AM

Reply
2 replies

Apr 13, 2013 10:21 PM in response to GoDaddyGuy

I've been round and round with GoDaddy support and at this point they said the issue is with Apple and not GoDaddy. I can't send any outgoing email at all from my iPhone 5.


I have tried all configuration settings, I can login on webmail, I've checked all entries for a typo... has anyone else encountered this?



When I update the outgoing port to SSL off and port 80, I get an error of "The POP server 'pop.secureerver.net' is not responding. Check your network connection and that you entered the correct information in th 'incoming mail server' field."



I uninstalled and reinstalled my email acount on my iPhone. The error I get when trying to send an email is "the user name or password for "SMTP:lacey@chicadita.com@smtpout.secureserver.net is incorrect.""


GoDaddy support verified my smtp relays are unused, and I have it set for 250 per day, though the screen says "0 of 0 used," which concerns me but support told me it's fine.


I can see my emails, I followed all instructions with adding my username and password to both in and out, and tried all if this:



Check Your SMTP Relay Settings



Make sure you have set up SMTP Relay in your email account. For more information about setting up SMTP Relay, see Checking your SMTP Relay Settings.



Check Your Mail Server Names




Incoming mail server


Outgoing mail server used for SMTP relaying



Check Your Port Settings


Without SSL


Incoming Port



IMAP - 143

POP - 110




Outgoing (SMTP) port



One of the following: 25, 80, 3535






With SSL


Incoming Port



IMAP - 993

POP - 995




Outgoing (SMTP) port



465







Check for Email or Email Account Problems



NOTE: See Email Account Limitations for maximum email and attachment size as well as other limitations that may affect your ability to send email.




Check the size of your message


Check the number of email addresses on the email


Make sure you haven't exceeded your daily relay limit

One relay consists of one email message sent to each person using the SMTP service. So if you send one email message to 30 people, it counts as 30 relays. Relays are counted on a daily basis and your daily allotment is reset each night between midnight and 2:00 A.M., Arizona time.

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I can't reply or forward my GoDaddy email from Iphone5

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