problem syncing iphone 5 and macbookpro
can't sync iphone5 with macbookpro
iPhone 5
and what have you done so far
10 replies
hi thanks for your response
well looked on websites offering various solutions which haven't worked so far... :-(
my old iphone 3 when plugged into my computer opened itunes automatically and synced automatically and was never a problem but the new iphone 5 just won't sync in the same way or at all...
any help much appreciated
Is the iphone showing in your itunes ?
yes it comes up at top right next to itunes store
What version of iTunes do you have (It should be 11.0.1)?
What happens when you click on the iPhone next to the iTunes store?
Is the iPhone connected directly to the MBP, or to a hub (if it's a hub it MUST be one that has its own power supply plugged into the wall)?
What happens when you click the Sync button in iTunes after clicking on the iPhone button next to the iTunes store button?
and what happens when yuo double click on it
sorry just back from meeting
single clicking iPhone makes it disappear
double clicking opens up a screen where: music, film, tv programs appear as things that could be synced (button right hand bottom)
maybe ical and others should be here but are not?
on left bottom are the '+' sign which if i click says i can add other playlists
and next to it the sign that usually means advanced settings if i'm not mistaken but this doesn't interact
many thanks
just check what you want to sync and press sync at the bottom left
maybe i'm missing something but that is exactly what I can't seem to do as it only gives me the options of: music, film, tv programs
but nowhere on offer is syncing ical and address book
under info it second left of options is says my contacts will be automatically synced by wifi but the wifi connection doesn't work so they don't sync
address book (contact) and calender are under info, just befor apps
They should be check
problem syncing iphone 5 and macbookpro