disk drive no longer opens on PowerPC G4

Hi Kathleen,

Is this the same Disc you erased it with?

Did you just erase/reformat it, or did you Zero the Drive one pass?

What is the 2z691-****-A number on the Install Disc & which exact Mac?

If you don't know the model, find the Serial# & use it on one of these sites, but don't post the Serial# here...

http://www.chipmunk.nl/klantenservice/applemodel.html

http://www.appleserialnumberinfo.com/Desktop/index.php

How to find the serial number of your Apple hardware product...

http://support.apple.com/kb/HT1349

Does the Disc drive open if holding mouse button down when powering up?

Dending on Powermac model, there may be a button inside the door to eject it, others have a tiny hole you can push a straightened out paper clip into to open the tray.

Oh, that Disc should be good...

2Z691-6037-A Mac OS X Version 10.5.0 Leopard...

Compatible with eMac, eMac (ATI Graphics), eMac (1.0 GHz G4), eMac (USB 2.0), eMac (2005), iBook G4 (Mid 2005), iMac G5 17-inch (ALS), iMac G5 20-inch (ALS), iMac G5 (17-inch iSight), iMac G5 (20-inch iSight), iMac (Early 2006 17-inch), iMac (Early 2006 20-inch), iMac (Mid 2006 17-inch), iMac (17-inch Late 2006 CD), iMac (17-inch Late 2006), iMac (20-inch Late 2006), iMac (24-inch Late 2006), iMac (20-inch Mid 2007), iMac (24-inch Mid 2007), Mac mini, Mac mini (Late 2005), Mac mini (Early 2006), Mac mini (Late 2006), Mac mini (Mid 2007), Mac Pro, Mac Pro (8-core), MacBook (13-inch), MacBook (13-inch Late 2006), MacBook (13-inch Mid 2007), MacBook (13-inch Late 2007), MacBook Air, MacBook Pro, MacBook Pro (17-inch), MacBook Pro (15-inch Glossy), MacBook Pro (15-inch Core 2 Duo), MacBook Pro (17-inch Core 2 Duo), MacBook Pro (15-inch 2.4/2.2GHz), MacBook Pro (17-inch 2.4GHz), MacBook Pro (Early 2008), Power Mac G4 (QuickSilver), Power Mac G4 (QuickSilver 2002), Power Mac G4 (QuickSilver 2002ED), Power Mac G4 (Mirrored Drive Doors), Power Mac G4 (FW 800), Power Mac G4 (Mirrored Drive Doors 2003), Power Mac G5, Power Mac G5 (June 2004), Power Mac G5 (Late 2004), Power Mac G5 (Early 2005), Power Mac G5 (Late 2005), PowerBook G4 (1GHz/867MHz), PowerBook G4 (12-inch), PowerBook G4 (17-inch), PowerBook G4 (12-inch DVI), PowerBook G4 (15-inch FW800), PowerBook G4 (17-inch 1.33GHz), PowerBook G4 (12-inch 1.33GHz), PowerBook G4 (15-inch 1.5/1.33GHz), PowerBook G4 (17-inch 1.5GHz), PowerBook G4 (12-inch 1.5GHz), PowerBook G4 (15-inch 1.67/1.5GHz), PowerBook G4 (17-inch 1.67GHz), PowerBook G4 (15-inch Double-Layer SD), PowerBook G4 (17-inch Double-Layer SD), Xserve, Xserve (Slot Load), Xserve (Cluster Node), Xserve G5, Xserve G5 (Cluster Node), Xserve G5 (January 2005), Xserve G5 (January 2005 Cluster Node), Xserve (Late 2006)

http://www.welovemacs.com/2z6916037a.html

First line indicates that Disc will not work on your Mac, you have one of these...

Mac Server G4 733 (Quicksilver) PowerMac3,5 1 Mac Server G4 800 DP (Quicksilver) PowerMac3,5 1 Mac Server G4 933 (QS 2002) PowerMac3,5 1 Mac Server G4 1.0 DP (QS 2002) PowerMac3,5

And if you're up for a challenge, might try this if you do not have the original Discs...

http://lowendmac.com/osx/leopard/openfirmware.html

Depends if it's a login PW, or Open Firmware PW, but I suspect the first...

Reset OS X Password Without an OS X CD...

http://theappleblog.com/2008/06/22/reset-os-x-password-without-an-os-x-cd/

Admin Hack...

http://www.hackmac.org/?q=node/4

Starts up like the first time you buy a new Mac, but after filling in all that info again, you should have access to the computer and the other Users & files will still be there... give the new User a different name than an existing one.