1 Reply Latest reply: Feb 11, 2013 10:18 PM by King_Penguin
Lauren2929 Level 1 Level 1

can i return book?

iPod touch (4th generation), iOS 6.0.2
  • King_Penguin Level 10 Level 10

    Try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account (Store > View My Apple ID on iTunes 11) and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that book, click the arrow to the left of it, click the 'Report a Problem' button :

    purchase report 1.jpg

    and then the 'Report a Problem' link on its line :

    purchase report 2.jpg

    and select 'inadvertently purchased' as the problem and fill in the details (iTunes support should reply within, I think, about 24 hours).