2 Replies Latest reply: Feb 12, 2013 4:53 AM by Philly_Phan
mjess75 Level 1 (0 points)

my son ipod touch got stolen from my house. i think i know who has it. my son did not have a recovery app installed on it. is there away to track it ? i have the serial number and original packaging from when i bought it for his birthay. also, if the person who has it now did a factory reset, is there any chance of tracking it?

iPod touch, Other OS
  • Diavonex Level 9 (66,550 points)

    If you have not enabled Find My iPhone, you can't track, lock or wipe your iPad



    1. Change your passwords immediately



    2. Notify the credit card company immediately



    3. Report to insurance company



    4. Report to the police

  • Philly_Phan Level 6 (13,261 points)

    Change your iTunes (Apple ID) password along with any other password that was stored in the iPod.  If any passwords are associated with credit cards, contact the CC company and get your card replaced (with a new number).  If any passwords are associated with a bank or any other savings institution, contact them also and discuss approprate action with them.


    The "Find my..." function is pretty much useless if the device is in the hands of a thief.  All that is necessary is for the thief to connect to any computer with iTunes and "Restore as new."


    The only real protection you have is with the personal information on the device rather than the physical device itself.  This requires action before the device is lost/stolen.  If the device has significant personal information, it should have a strong 8-digit (or longer) password AND be configured for automatic wipe in the event of ten consecutive incorrect password entries.