HT201318: iCloud storage upgrades and downgrades

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ellekay4216
Level 1 (0 points)

Q: refund icloud upgrade

I just purchased 10GB of icloud storage for $21 but I want to cancel it. How do I do this? I'm in Australia.

iPad 2, iOS 6.1

Posted on Feb 12, 2013 12:40 AM

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ellekay4216

Q: refund icloud upgrade

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  • by ellekay4216,

    ellekay4216 ellekay4216 Feb 12, 2013 10:58 PM in response to ellekay4216
    Level 1 (0 points)
    Feb 12, 2013 10:58 PM in response to ellekay4216

    Follow up from my question about cancelling icloud storage. Number to ring is 1300321456 in Australia after 9am. Spoke to one person she transferred me to another person and he did security check etc and said I will get a refund of $21 for cancelling 10GB icloud upgrade that I do not want. That was this morning 13th Feb 2013 and so far, late this afternoon no refund, so it will be interesting to see how long it takes. 

  • by ellekay4216,

    ellekay4216 ellekay4216 Feb 16, 2013 4:16 PM in response to ellekay4216
    Level 1 (0 points)
    Feb 16, 2013 4:16 PM in response to ellekay4216

    Final followup about cancelling icloud storage. TOP MARKS  to AppleCare. The two people I spoke to were fantastic. $21 was refunded into my account on the 13th February with no hassles. Thankyou Apple