1 Reply Latest reply: Feb 12, 2013 5:53 AM by Ralph Landry1
hunteam Level 1 Level 1 (0 points)

The mute key is not working so I cannot mute the phone. But my phone is under apple warranty. What should I do?

iPhone 4, iOS 6.1
  • Ralph Landry1 Level 8 Level 8 (38,210 points)

    Do you mean the mute switch on the upper left side of the iPhone?  In Settings > Sounds do you have Vibrate settings turned on?


    If this is still under warranty it might be good to visit an Apple store genius bar and have the techs see if the switch is bad.