Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My iPhone will not turn off,

Once I get to the red slide button, it acts as if it is shutting down, then all of a sudden the apple sign reappears and it is back on

Posted on Feb 12, 2013 10:37 AM

Reply
4 replies

Feb 12, 2013 11:50 AM in response to BFswim

Software troubleshooting in order...


Restart: Press and hold the Sleep/Wake button until the Power Off slider appears. Power off then power back on.


If no change...


Reset: Press the Sleep/Wake button and the Home button at the same time for ten seconds until the Apple logo appears. Note: No data will be lost


If no change...


Restore: First from backup... If no change as New > http://support.apple.com/kb/HT1414


If still no change...


It may be a hardware issue... you should take the device to the closest Apple store and have it looked at.

My iPhone will not turn off,

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.