Skip navigation

HT4759: iCloud: System requirements

Learn about iCloud: System requirements

HT4759 why is my iphone saying icloud is incompatible

213 Views 1 Reply Latest reply: Feb 12, 2013 11:45 AM by randers4 RSS
Bobbyred15 Calculating status...
Currently Being Moderated
Feb 12, 2013 11:02 AM

I am trying to transfer my data from an iphone 4 to an iphone 4s using icloud. When I get to 'choose backup' options show on the screen of when the phone was last updated (iOS 6.1) but I am unable to select them or press 'restore'. At the bottom of the page it says 'no icloud backups are compatible with the version of iOS (6.0.1) on this iPhone. Is there anyway of making these backups compatible?

 

Thanks in advance

iPhone 4S, iOS 6.0.1
  • randers4 Level 9 Level 9 (53,585 points)

    You can't restore a device to a backup made on a device that was running a more recent version of iOS.  If your iPhone 4 was running iOS 6.1 when you backed it up, you will have to update your 4S to iOS 6.1.1 (the latest version for the 4S) before you can restore it to this backup.  After updating your phone, go to Settings>General>Reset and tap Erase All Content and Settings.  Then go back through the setup screens again and when given the option, choose Restore from iCloud Backup.  You should then be able to select your backup to restore to.

Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)

Legend

  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.