2 Replies Latest reply: Feb 13, 2013 10:47 AM by Boksie
Boksie Level 1 Level 1

At start up all I see is the grey screen with the gear. I have tried all possible solution suggestions on the support pages. None of these work. Please help!

MacBook Pro
  • BGreg Level 6 Level 6

    You went through all the steps in this Apple note except the steps to repair the hard drive or reload the system?  Repairing the hard drive is one of the more important recovery steps.


    You have no bootable backup?


    Have you called Apple support to see if they still have the original OS X disks for your system?  Do you know anyone with OS X 10.5 Leopard operating system disks?


    The last step in that Apple note above is to make an appointment at the Genius Bar in an Apple store.

  • Boksie Level 1 Level 1

    Thanks for your reply. I think I'll have to take it to the genius bar at my local Apple store.