1 Reply Latest reply: Feb 12, 2013 8:46 PM by lll
Domenico1 Level 1 (0 points)

unable to restore iphone 4 - error code 3194 keeps coming up what do i do ?


iPhone 4
  • lll Level 4 (1,705 points)

    Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:

    1. Install the latest version of iTunes.
    2. Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
    3. Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. FollowiTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
    4. Try to restore from another known-good computer and network.
    5. If the errors persist on another computer, the device may need service.