0 Replies Latest reply: Feb 12, 2013 4:09 PM by rehj
rehj Level 1 (0 points)

I let itunes update my phone. today at about 10.30 am mountain time.  when i disconected from my computer. i now have no sound on my external speaker.  i have tried everything i can think of.. i have reset the phone. i have restored the phone.  cleaned the port out .  everything works good.  BUT NO SOUND.  no clicks no ringing no music nothing.  if i plug my phone into a bose dock i can here the  phone ring and music and everything.  The earphones also work with no problems.  once the phone is unpluged  nothing. it will vibrate even if i turn off the vibrate?   I have the bluetooth turned off.


PLEASE HELP  i rely on my phone for my business I am on call 24/7 



iPhone 4S, iOS 6.1.1