HT203433: Get help using Automatic Downloads for purchased Apps, Music, and Books

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Gobel
Level 1 (0 points)

Q: I bought a cd today, and the digital booklet came with it, (Of course).  But when I click on the digital booklet, it opens up in Microsoft Words with no pics/lyrics/artwork.  Instead, I get like 200 pages of a bunch of Gibberish letters/symbols :(

Anyone else have this problem and know how to fix it???

Please and thank you, in advance

It's not on iPod, it's on the computer labtop that this is happening.  Figured it prob wouldn't work on an iPod

Posted on Feb 12, 2013 6:11 PM

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Gobel

Q: I bought a cd today, and the digital booklet came with it, (Of course).  But when I click on the digital booklet, it opens up ... more

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  • by Dan Ludlow,

    Dan Ludlow Dan Ludlow Feb 21, 2013 5:30 PM in response to Gobel
    Level 1 (0 points)
    Feb 21, 2013 5:30 PM in response to Gobel

    Hello fellow iTunes users. My issue is related to the one above.

     

    I can successfully download the digital booklet included with Taylor Swift's Red Deluxe album, but when I try to open it in Adobe Reader (and the pdf reader included with Windows 8), the following error screen appears:

     

    error.jpg

    I have tried to re-download the file several times - and on a different computer. Is Apple aware of this issue and, if so, is there a fix for it? Both are using Windows x64 versions. One is running Windows 7, the other running (the truly awful) Windows 8.

     

    Many thanks.

     

    p.s. I upgraded to iTunes 11 before this purchase and I find iTunes 11 to be a marked improvement on v10 and the only reliable media player that I am able to use on Windows 8, so congratulations Apple for doing a better job than Microsoft when it comes to Windows 8 compatibility, lol!