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Keynote won't send email in ppt format if...

2311 Views 4 Replies Latest reply: Feb 13, 2013 4:55 PM by cOsMiC_tRiGgEr RSS
cOsMiC_tRiGgEr Calculating status...
Currently Being Moderated
Feb 12, 2013 4:47 PM

Keynote won't send emails in ppt format IF I have attacked pictures from my iPad to the presentations.

1) I CAN send the presentation in PDF.

2) I CAN send a presentation if I have not added pictures to it from my iPad itself. For example, if I import a ppt into keynote I can make adjustments, copies etc and send it as long as I don't attach more than one picture.

 

When I say I can't send I mean:

Tap "Share and Print"

Tap "Email Presentation"

Select Powerpoint format.

 

At this point the email opens up with ppt attached. I input the recipient address and tap send. This is when the problem starts. The email will never send. If I open up the mail app I can see its stuck in the outbox. It just sits there for a very long time and eventually it gives up trying (red exclamation point). No matter what I do it will not send.

 

Could this be a size issue?

 

PLEASE HELP!!

iPad 2, iOS 6.0.1
  • mkral Level 2 Level 2 (220 points)
    Currently Being Moderated
    Feb 12, 2013 11:56 PM (in response to cOsMiC_tRiGgEr)

    Definitely sounds like it could be size related. It sounds like everything is working correctly on Keynote's side & the problem is on the email side. A couple of things I can think of:

    1. Try to export it using dropbox or skydrive or something like that to make sure that the file can be exported.

    2. Try emailing it using a different account (get a free gmail or yahoo or live.com account if you don't have a secondary one to use) to see if that resolves the issue.

    3. Try sending it as a Keynote file. A PDF would be way smaller than a Powerpoint file, but I'd think that a Keynote file would be similar in size to a PPT, so you should see similar behavior.

    4. If you have another way to view your email account, try exporting the PPT via email, but then save the email, and don't send it. Then go to your email account via the web portal or on a mail app or outlook or whatever on a computer & see if the message shows up with the PPT attached. If it does, Id' defintiely suspect some kind of issue with the size of the PPT attachment.

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