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Basically, my daughter dropped my iPad on the hardwood floor. It IS PROTECTED with a Vera Bradley hard cover but, it will not turn on. It does have a slight backlight that I can see however; it will not do anything. I am PANICKING! Please advise! Thank you in advance!
iPad 2, iOS 6.1
Hopefully you have a good backup on either iTunes or iCloud. When you purchase your replacement iPad, you will be able to restore that backup to it.
The inside of an iPad is pretty much a singular board, it's not modular, so if some part of the insides break, all of the insides are broken. Unfortunately, what you are describing is accidental damage, which is not covered by the manufacturer's warranty against defects.
You can try to take it into an apple store, but since it's accidental damage all they can do is offer you the option of an 'out of warranty' replacement, which for an iPad 2 starts at 249 and goes up depending on the model.
It sounds like the LCD screen is damaged not the mainboard, so while Skydiver119 is right the mainboard can't be repaired, the LCD can be replaced (although not by Apple). If you don't want to pay the price for a refurbished replacement, look into getting it repaired. I have used www.iRepairNational.com for an iPhone 4 Screen repair and it ended being less than half the price that Apple wanted for the refurb (and as an added bonus all my data was still intact when I got it back).
A few users have "revived" a dropped iPad by turning it over ang giving it multiple very hard slaps on the back.
The standard 1-year Apple Care warranty only covers defects in materials and workmanship, not damage due to accidents.
Apple's Limited Warranty http://www.apple.com/legal/warranty/ for iPad excludes coverage for damage resulting from accident, disassembly, unauthorized service and unauthorized modifications.
Out-of-Warranty Service
If you own an iPad that is ineligible for warranty service but is eligible for Out-of-Warranty (OOW) Service, Apple will replace (Apple doesn't repair) your iPad with an iPad that is new or equivalent to new in both performance and reliability for the Out-of-Warranty Service fee listed below. (The replacement will most likely be a refurbished iPad in a brown box, however, it has a new screen, back and battery.)
| iPad model | Out-of-Warranty Service Fee |
|---|---|
| iPad mini | $219 |
| iPad 3rd, 4th generation | $299 |
| iPad 2, iPad | $249 |
A $6.95 shipping fee will be added if service is arranged through Apple and requires shipping. All fees are in US dollars and are subject to local tax.
Certain damage is ineligible for out-of-warranty service, including catastrophic damage, such as the device separating into multiple pieces, and inoperability caused by unauthorized modifications. However, an iPad that has failed due to contact with liquid may be eligible for out-of-warranty service. See http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipad
Make a Genius Bar Reservation
http://www.apple.com/retail/geniusbar/
You may can get the iPad repaired at 3rd party repair sources for less $, however, any remaining Apple warranty will be voided.
iPad Repair & Screen Replacement Services
http://www.ifixyouri.com/16-ipad-repairs
RepairZoom iPad Repair
http://www.repairzoom.com/ipad-repair.html
Mission Repair
http://www.missionrepair.com/Apple_iPad_Repair_Services_s/431.htm
iGadgetResQ
http://www.igadgetresq.com/ipad-repair/
Cheers, Tom 😉
Dropped my iPad. Screen won't turn on.
