unctved
Level 1 (0 points)

Q: During the last two week I have been getting an error message on several of my collection that stated - "out connecting to this feed at this time.Read timed out." What does this mean?

During the last two week I have been getting an error message on several of my collection that stated - "out connecting to this feed at this time.Read timed out." What does this mean?

Posted on Feb 12, 2013 5:33 PM

Close
unctved

Q: During the last two week I have been getting an error message on several of my collection that stated - "out connecting to this fe ... more

  • All replies
  • Helpful answers

  • by unctved,

    unctved unctved Feb 14, 2013 6:28 AM in response to unctved
    Level 1 (0 points)
    Feb 14, 2013 6:28 AM in response to unctved

    For the past 2 1/2 weeks I have getting some error messages in our iTunes U Site manager "Collections" page that indicated that iTunes U's attempt to update our various RSS feeds is experiencing some problem making a connection.

     

    021413-erros_02.jpg

     

    The messages themselves, seems incomplete, but I am assuming that the attempt to connect is timing out....see attached file.

     


    https://sitemanger.itunes.apple.com
    ding this feed. Bad httpresult code:504

     

    https://sitemanger.itunes.apple.com
    out connecting to this feed at this time. Read timed out

     

    021413-erros_01.jpg

     

     

    Strange thing is that when I use the refresh link for each RSS feed, the error message disappears, but returns the next day. I have posted a message in the iTunes U support forum.  I was wondering if there a more direct support email address I can use?