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Asking for security question to be answered that I don't know the answer to.

Itunes is asking fo security questions to be answered that I don't seem to know the answers to. Need help fixing this problem.

Posted on Feb 12, 2013 6:41 PM

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1 reply

Feb 12, 2013 9:30 PM in response to KelleyCorn

If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.


If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

Asking for security question to be answered that I don't know the answer to.

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