1 Reply Latest reply: Feb 12, 2013 9:27 PM by King_Penguin
Lulou123 Level 1 (0 points)

Who can help me ,please? :(


iPad 2
  • King_Penguin Level 10 (120,196 points)

    Depending on why it's been disabled you might be able to re-enable it via this page : http://appleid.apple.com, then 'reset your password'

     

    Or you might need to contact Apple : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

     

    If it then works on your computer's iTunes but not your iPad then try logging out of your account on the iPad by tapping on your id in Settings > Store (Settings > iTunes & App Stores on iOS 6) and then log back in and see if that 'refreshes' the account on it