1 Reply Latest reply: Feb 12, 2013 10:59 PM by kaizhe
kaizhe Level 1 Level 1 (0 points)

why  i can't download and update

iPhone 5, id
  • kaizhe Level 1 Level 1 (0 points)

    I was getting the message "AppleID disabled".  I spent 5 hours on the phone with Apple Care yesterday.  The guy then passed me on to ITunes-I think that is called passing the buck!  At any rate, ITunes figured out the problem.  It seems that my phne was "disabled due to a chargeback from PayPal".  About a month ago I questioned a Paypal charge.  Paypal resolved the situation and gave me myh money back.  But then my phone was disabled!

    Oh well, it is fixed now!  Moral of the story-go to ITunes support first!