6 Replies Latest reply: Feb 13, 2013 4:56 PM by gfkeeys
gfkeeys Level 1 Level 1 (0 points)

when I try to open a pdf file downloaded using safri all I get is a dark gray page. If I right click the download button and press "download the file to downloads" it sometimes downloads the file though more often downloads the html page. If I do the same thing in other browsers such as chrome it works fine. Help please


iMac
  • CT Level 6 Level 6 (17,030 points)

    A standard thing to try:

     

    Go to /Library/Internet Plug-Ins and trash all Adobe stuff.

  • gfkeeys Level 1 Level 1 (0 points)

    tried it but no good I am afraid. Is Flash player plugin considered to be Adobe because I didnt get rid of that?

  • Linc Davis Level 10 Level 10 (164,900 points)

    From the Safari menu bar, select

      

    Help Installed Plug-ins

      

    Besides the following, what plugins are listed?

     

    • iPhotoPhotocast
    • Java
    • QuickTime
    • Shockwave Flash
    • WebKit built-in PDF

  • gfkeeys Level 1 Level 1 (0 points)

    none of the ones you mentioned are there but the following are

    file://localhost/Library/Internet%20Plug-Ins/Flash%20Player.plugin/

    file://localhost/Library/Internet%20Plug-Ins/flashplayer.xpt

    file://localhost/Library/Internet%20Plug-Ins/Google%20Earth%20Web%20Plug-in.plug in/

    file://localhost/Library/Internet%20Plug-Ins/GoogleGadget.webplugin/

    file://localhost/Library/Internet%20Plug-Ins/googletalkbrowserplugin.plugin/

    file://localhost/Library/Internet%20Plug-Ins/iPIXBrowserReadme.rtf

    file://localhost/Library/Internet%20Plug-Ins/ipxBrowserPlugin/

    file://localhost/Library/Internet%20Plug-Ins/JavaAppletPlugin.plugin/

    file://localhost/Library/Internet%20Plug-Ins/LogMeIn.plugin/

    file://localhost/Library/Internet%20Plug-Ins/LogMeInSafari32.plugin/

    file://localhost/Library/Internet%20Plug-Ins/LogMeInSafari64.plugin/

    file://localhost/Library/Internet%20Plug-Ins/npgtpo3dautoplugin.plugin/

    file://localhost/Library/Internet%20Plug-Ins/nsIQTScriptablePlugin.xpt

    file://localhost/Library/Internet%20Plug-Ins/OfficeLiveBrowserPlugin.plugin/

    file://localhost/Library/Internet%20Plug-Ins/Quartz%20Composer.webplugin/

    file://localhost/Library/Internet%20Plug-Ins/QuickTime%20Plugin.plugin/

    file://localhost/Library/Internet%20Plug-Ins/RayV.plugin/

    file://localhost/Library/Internet%20Plug-Ins/RealPlayer%20Plugin.plugin/

    file://localhost/Library/Internet%20Plug-Ins/SharePointBrowserPlugin.plugin/

    file://localhost/Library/Internet%20Plug-Ins/SharePointWebKitPlugin.webplugin/

    file://localhost/Library/Internet%20Plug-Ins/Silverlight.plugin/

    file://localhost/Library/Internet%20Plug-Ins/WacomNetscape.plugin/

    file://localhost/Library/Internet%20Plug-Ins/WacomTabletPlugin.plugin/

  • Linc Davis Level 10 Level 10 (164,900 points)

    You didn't post the information I asked for. Please review the instructions and try again.

  • gfkeeys Level 1 Level 1 (0 points)

    thought I had. Never mind - I will try some other route to solve my problem. Thanks for trying.