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ipod stuck in restore loop

1605 Views 5 Replies Latest reply: Feb 13, 2013 9:05 AM by lllaass RSS Branched to a new discussion.
TjSine Calculating status...
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Feb 13, 2013 8:28 AM

Ever since I first installed the 6.1 software my ipod has been stuck in a restore loop.  I have tried all the online help guides, ect...  I'm lost on what I need to do.....

iPod touch (4th generation), iOS 6.1
  • Diavonex Level 9 Level 9 (58,700 points)
    Currently Being Moderated
    Feb 13, 2013 8:32 AM (in response to TjSine)

    Recovery Mode

     

     

    1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.

     

     

    2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.

     

     

    3.While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.

     

     

    4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button. iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device.

     

     

    Note: Data will be lost. You may have to repeat the above many times.

  • lllaass Level 10 Level 10 (135,135 points)
    Currently Being Moderated
    Feb 13, 2013 9:05 AM (in response to TjSine)

    Maybe:

    Restore loop (being prompted to restore again after a restore successfully completes)

    Troubleshoot your USB connection. If the issue persists, out-of-date or incorrectly configured third-party security software may be causing this issue. Please follow Troubleshooting security software issues. .

    Next try placing in DFU mode and then restoring.

    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

    Then try restoring on another computer.

    Last, make an appointment at the Genius Bar of an Apple store.

      Apple Retail Store - Genius Bar

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