HT203527: Get help using iCloud storage

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tony.tulip
Level 1 (0 points)

Q: All Data from my Address Book and iCal have disappeared!

Since I activated iCloud, I've got  annoying problems with some Groups items in my Address Book doubling up.  I blamed a sync problem with iCloud  so I decided to deactivate it.  I have only one Apple device (a MacBook Pro), so in fact I don't need iCloud (I thought).  

 

But... by doing so I lost ALL my data in the Address Book AND iCal.  They are both as blank as a baby's bottom.

 

How to retrieve these data?

 

Annoyingly, the RESTORE function from Time Machine doesn't work either.  "iCal and Address Book cannot be deleted or restored because they are part of XOS" reads the window popping up.

 

I'll give half my kingdom (if I had one) to the bright spark who can help me out. 

 

A big thanks in any case,

 

Tony

MacBook Air, Mac OS X (10.6.3)

Posted on Feb 13, 2013 10:46 AM

by Csound1,Solvedanswer
Csound1 Csound1
Level 9 (51,447 points)
Desktops
A:

I want you to sign back in to iCloud on your Mac, open Address Book and Calendars and then Export them (it's on the File Menu in both Apps)

 

Then, sign out again and import the exported files to their respective Apps.

Posted on Feb 13, 2013 11:36 AM

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tony.tulip

Q: All Data from my Address Book and iCal have disappeared!

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  • Helpful answers

  • by Csound1,Helpful

    Csound1 Csound1 Feb 13, 2013 11:12 AM in response to tony.tulip
    Level 9 (51,447 points)
    Desktops
    Feb 13, 2013 11:12 AM in response to tony.tulip

    You have not lost them, they are in iCloud, unfortunately you have signed out of the account so can not access them.

     

    Simple solution, sign back in, export your contacts and calendars, sign out and restore the exported files.

  • by tony.tulip,

    tony.tulip tony.tulip Feb 13, 2013 11:32 AM in response to Csound1
    Level 1 (0 points)
    Feb 13, 2013 11:32 AM in response to Csound1

    Phew thanks!  But please, I searched for the Export button for my contacts and calendars - where is it?

     

    I opened System Preferences > iCloud > sign in > ...and then?

  • by Csound1,Solvedanswer

    Csound1 Csound1 Feb 13, 2013 11:36 AM in response to tony.tulip
    Level 9 (51,447 points)
    Desktops
    Feb 13, 2013 11:36 AM in response to tony.tulip

    I want you to sign back in to iCloud on your Mac, open Address Book and Calendars and then Export them (it's on the File Menu in both Apps)

     

    Then, sign out again and import the exported files to their respective Apps.