1 Reply Latest reply: Feb 13, 2013 11:48 AM by mamamarshak
mamamarshak Level 1 Level 1

In trying to set up a new HP Officejet 6700 I have now installed the software twice, following directions found in HP forums.  I still cannot update the software using their directions.  Can anyone help here?

MacBook Pro, Mac OS X (10.6.8)
Solved by mamamarshak on Feb 13, 2013 11:48 AM Solved
I have solved this by uninstalling the printer and software once more.  For an unknown reason, this time I was able to get the update.  But since this is such a common problem, it should be addressed on the HP site!