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I recently purchased a Mac Book Pro. All songs that I purchased though the iTunes store appear in my library as they should. However, 1 song quits after 10 seconds. I purchased others songs from the same album and have no problem. Can anyone help?

I recently purchased a Mac Book Pro 13. All songs that I purchased though the iTunes Store previous to purchasing my new Mac appear in my library as they should. However, 1 song quits after 10 seconds. I purchased others songs from the same album and have no problem. Can anyone help?

Posted on Feb 13, 2013 11:59 AM

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Posted on Feb 13, 2013 12:42 PM

Did you download the song or are you streaming it? If you downloaded it, then right-click->Delete. You'll get a splash asking if you want to delete it from the cloud. Say no, then redownload the song.


If you're streaming it, or if the above solution doesn't work, try re-booting the computer (you don't have to do that as often on Macs as PCs, but sometimes it's still necessary).

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Feb 13, 2013 12:42 PM in response to raja521

Did you download the song or are you streaming it? If you downloaded it, then right-click->Delete. You'll get a splash asking if you want to delete it from the cloud. Say no, then redownload the song.


If you're streaming it, or if the above solution doesn't work, try re-booting the computer (you don't have to do that as often on Macs as PCs, but sometimes it's still necessary).

Feb 13, 2013 1:19 PM in response to ejpre

The song was downloaded from the iTunes Store. I have rebooted but it does not help. When I try to delete I do not get a splash asking me if I want to delete it from cloud. I do get one the asks me if I want to move the selected song to the Trash, or keep it in the iTunes Media folder? I'm trying to avoid paying for the song again. Any other suggestion?

I recently purchased a Mac Book Pro. All songs that I purchased though the iTunes store appear in my library as they should. However, 1 song quits after 10 seconds. I purchased others songs from the same album and have no problem. Can anyone help?

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