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My iPhone 3G won't show the updates available on the phone and my laptop won't recognize my iPhone 3G, WHY?

I would like to update my iPhone 3G from the 3.1.3 to the NEWEST update. But NONE of the updates will show on the phone and iTunes will NOT recognize my phone and it's really irratating me. Could someone help me figure this out????? PLEASEEE.

iPhone 3G, iOS 3.1.3, need help please.

Posted on Feb 13, 2013 7:06 PM

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2 replies

Feb 13, 2013 7:13 PM in response to Katieawesome

Hi Katie,


The updates won't show on your phone because the phone has to be running IOS 5.0 or higher in order to have that feature. With a 3G, the highest IOS level you can upgrade to is 4.2.1, and you must update that via iTunes on your computer.


So, we need to address the issue concerning iTunes not recognizing your phone.


- What kind of computer are you hooking up to?

- Have you backed up your iPhone on this computer before?

- When version of iTunes are you running?

- When you say it won't recognize it, are you saying the Device does not show in the sidebar under Devices?


Cheers,


GB

My iPhone 3G won't show the updates available on the phone and my laptop won't recognize my iPhone 3G, WHY?

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