What has happened to my printer connection? I received the "you can't open the application 7100 Series Utility Launcher because PowerPC applications are no longer supported. I need help.
Mac mini, Mac OS X (10.7.5)
OS X Lion and Mountain Lion dropped PowerPC applications support. You have to find a more updated app for your printer. Also, have you tried to add the printer from System Preferences > Print & Fax? If the driver is available from Apple, it will be downloaded and you won't need any other application
I've tried to add the printer. There are no selections. Typing Lexmark in the search area does nothing either.
Thanks for trying to help me. What do I do now?
Your printer appears as compatible with OS X Lion and Mountain Lion, so there are newer drivers for your printer.
Make sure that your printer is turned on. Then, open System Preferences > Print & Fax, and press the + button to add the printer. Then, just choose your printer and it will be added. Do you see your printer?
Also, you can try installing the Lexmark drivers before doing that > http://support.apple.com/kb/DL1397
Have you checked with Lexmark for the newest printer driver?
http://www.techspot.com/drivers/driver/file/information/16159/
http://hardwaredata.org/index.php?driver=42259
Couldn't hurt to look . . .
I downloaded from the http://support.apple.com/kb/DL1397 as you suggested. Then I installed the download. When I go to add my printer, I still have "no selections" in gray. What am I missing?
By some reason, your Mac isn't detecting your printer. Is it a wireless or a wired printer? If it's a wired printer, make sure that your printer is connected correctly to your Mac and turned on. If it's a wireless printer, make sure that your printer is connected to the router, and restart the router
Yes, my printer is physically connected to my mac mini. This problem start when I had to clear a paper jam. They were communicating on moment and now they're not. 😕
When I try to print the "self test page". It says the printer is offline. The printer is not connected. At least it acknowledges the printer is a Lexmark 7100 series.
Can you plug the printer into another computer? Have you tried removing the printer and re-adding it?
Kinda like edex said -- double check all cable plugins. One time, i connected it to the scanner instead of the back of the Mac. . .
I assume that you upgraded this Mac Mini to Lion (from Snow Leopard?).
If so, partition your hard drive or add an external hard drive and install Snow Leopard (with the optional Rosetta, and IMHO, Quicktime 7). You can then "dual-boot" back into Snow Leopard and print to your printer until you find a more permanent solution.
In Lion, you will have to "print" documents as PDF's and then open the PDF's in Snow Leopard and print them from there for now.
I can't print because PowerPC applications are no longer supported?
