2 Replies Latest reply: Feb 17, 2013 11:01 PM by samaya2013
samaya2013 Level 1 (0 points)

Hi ,


I have an issue with network print . i have mac pro  installed 10.6 , i had mac OS 10.5 and configured with Xerox DC252 network printer. after system crash , i upgrade the OS with 10.6 ( without formating the disk , since i had  lots of data and emails configured ). the now the system is workin but i am unable to print on Xerox network printer.


i removed the all old printer drivers and installed fresh with latest dricers avaible on xerxo support site. still i can not able to print. please can you advise me how to fix this problem.


when i make any print command , the printer pops up with message " you need to install software to use this printer , to install software choose update from apple menu." i did  update as well but no result.


i think printer port is blocked after upgrading...


please advise me the solution.


with reargards

Mac Pro, Mac OS X (10.6.1)