5 Replies Latest reply: Feb 15, 2013 4:13 AM by lllaass
Vplorenzo Level 1 Level 1

why my itune does't recognize my ipod, i don't sync with other computer, i don't undstand why sayme this all moment, i try eraser all how if syn new, and repet message, please somebody helpme.


iPod touch, iOS 6.1, I don't sync with any computer
Reply by lllaass on Feb 14, 2013 9:17 AM Helpful
You said " i try eraser all how if syn new, and repet message," What does this mean? If y go an error message what did the message say?
Reply by lkinCT on Feb 14, 2013 1:28 PM Helpful
Found the driver needed to be updated.  Connected via a USB and selected "Devices and Printers" from the Start menu.  Next to the iPod was and message indicating to troubleshoot.  Clicking on that I followed prompts to troubleshoot and was shown the driver was out of date.  Selected to update and this took care of the problem of nothing happening when connecting to my PC earlier.  Hope this helps you too.

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