My seller on e-bay was forced to FINALLY give me his Apple ID and Password (also answers to security questions to finally re-set all of Apple's security stuff on their website) when I got my wife a used iPad 2 for her business this Christmas. Not a good resolution. However, you ABSOLUTELY cannot re-set an iPad 2, using OS 7 (or presumably later updates), because of the security features found in the OS, simply by following the steps outlined on this thread at http://supportprofile.apple.com and https://supportprofile.apple.com/MySupportProfile.do. My seller followed those instructions to the letter and also did: un-link/sync the device from his iTunes program on his computer, delete it from his Apple ID and re-set the iPad through general preferences on the device before he mailed it to me. All suggestions made here or on other Apple Community threads. When I got it last week, it was a brick which still demanded his old Apple ID and password regardless as to what we did. So, the solution, in my opinion, (since most sellers are not going to be comfortable with giving up their info) is for the Seller, before he delivers it to a buyer, to: [1] perform the 3 steps I referenced above; [2] using his existing Apple ID, password and security questions, set-up a new account at Apple with a new name (John Doe) email address and password which CAN be shared with the buyer. Something simple like getting a yahoo or gmail address, logging into the iPad's old account and changing everything to this new email address, a mutually-agreed upon password and at least 2 security questions/answers; [3] BEFORE mailing the iPad, go into "general" preferences and change everything to John Doe instead of the old seller's name; [4] Once the buyer gets it, they will have to change everything into their name with their own account settings, preferences, etc. And, if it's true that Apple will make them wait 90 days to do another re-set, all one can say is "Thank you Apple" for making a used market for your devices as difficult as possible.