1 Reply Latest reply: Feb 14, 2013 10:35 AM by razmee209
Oldman4427 Level 1 (0 points)

ive restored my 3gs now it will not connect to itunes message on phone could not activate.any help appreciated.

iPhone 3GS
  • razmee209 Level 7 (30,234 points)

    That message usually indicates that your phone was hacked or jailbroken to unlock it.


    Then when you update or restored your phone it locked back up to the original carrier.


    Only the carrier that the phone is locked to can unlock to.


    With that said, did you purchase your phone from an authorized Apple dealer?


    Was it ever locked to a different carrier?