Previous 1 2 3 Next 32 Replies Latest reply: Jun 25, 2006 8:15 PM by fredct
Paul Troon Level 1 Level 1 (25 points)
Hi,
I am experiencing a problem with my intel imac and in desperate need of help !

My computer stopped responding on Friday night where the cursor would still move about, but every other aspect would not work.
I since restarted and now every time I start-up it hangs once finder appears, sometimes with BBOD other times with just the cursor - I cannot force-quit or select anything, but the mouse does respond.
It boots into safe mode ok - and I have 3 different logins which all do the same thing when I change the startup account to any of those, so it doesn't seem to be affecting just the one user account.

The only thing I had done that day was installed the security fix via software update that morning, but worked fine all day.

Any help hugely appreciated!

Paul

iMac Intel (Early 2006), Mac OS X (10.4.6)
  • Alexander Barrentine Level 1 Level 1 (0 points)
    I've been encountering this as well, on launch of PPC applications. The problem started exactly as soon as I got the Security Update 2006-003 (Intel). You may try to kill off your login items from one of your safe boots. Probably one of them is a Rosetta-emulated app.

       
  • Paul Troon Level 1 Level 1 (25 points)
    I tried trashing all my startup items but no luck - here is my console log if someone could please be kind enough to troubleshoot it for me:
    May 15 10:33:53 localhost kernel[0]: hi mem tramps at 0xffe00000
    May 15 10:33:53 localhost kernel[0]: PAE enabled
    May 15 10:33:53 localhost kernel[0]: standard timeslicing quantum is 10000 us
    May 15 10:33:53 localhost kernel[0]: vmpagebootstrap: 510998 free pages
    May 15 10:33:53 localhost kernel[0]: migtable_maxdispl = 71
    May 15 10:33:53 localhost kernel[0]: Enabling XMM register save/restore and SSE/SSE2 opcodes
    May 15 10:33:53 localhost kernel[0]: ACPI CA 20051117 [debug level=0 layer=0]
    May 15 10:33:53 localhost kernel[0]: AppleACPICPU: ProcessorApicId=0 LocalApicId=0 Enabled
    May 15 10:33:53 localhost kernel[0]: AppleACPICPU: ProcessorApicId=1 LocalApicId=1 Enabled
    May 15 10:33:53 localhost kernel[0]: Copyright (c) 1982, 1986, 1989, 1991, 1993
    May 15 10:33:53 localhost kernel[0]: The Regents of the University of California. All rights reserved.
    May 15 10:33:53 localhost kernel[0]: using 5235 buffer headers and 4096 cluster IO buffer headers
    May 15 10:33:53 localhost kernel[0]: Enabling XMM register save/restore and SSE/SSE2 opcodes
    May 15 10:33:53 localhost kernel[0]: IOAPIC: Version 0x20 Vectors 0:23
    May 15 10:33:53 localhost kernel[0]: Started CPU 01
    May 15 10:33:53 localhost kernel[0]: ACPI: System State [S0 S3 S4 S5] (S3)
    May 15 10:33:53 localhost kernel[0]: Security auditing service present
    May 15 10:33:53 localhost kernel[0]: BSM auditing present
    May 15 10:33:53 localhost kernel[0]: disabled
    May 15 10:33:53 localhost kernel[0]: rooting via boot-uuid from /chosen: C1637917-EA27-4CD9-AB59-57629507BD72
    May 15 10:33:53 localhost kernel[0]: Waiting on <dict ID="0"><key>IOProviderClass</key><string ID="1">IOResources</string><key>IOResourceMatch</key><string ID="2">boot-uuid-media</string></dict>
    May 15 10:33:53 localhost kernel[0]: USB caused wake event (EHCI)
    May 15 10:33:53 localhost kernel[0]: FireWire (OHCI) Lucent ID 5811 PCI now active, GUID 001451fffeb76b2a; max speed s400.
    May 15 10:33:53 localhost kernel[0]: Extension "com.apple.driver.PioneerSuperDrive" has no kernel dependency.
    May 15 10:33:53 localhost kernel[0]: Got boot device = IOService:/AppleACPIPlatformExpert/PCI0@0/AppleACPIPCI/SATA@1F,2/AppleAHCI/Appl eAHCIPort@2/IOAHCIDevice@0/AppleAHCIDiskDriver/IOAHCIBlockStorageDevice/IOBlockS torageDriver/WDC WD2500JS-40NGB2 Media/IOGUIDPartitionScheme/Customer@2
    May 15 10:33:53 localhost kernel[0]: BSD root: disk0s2, major 14, minor 1
    May 15 10:33:54 localhost kernel[0]: jnl: replay_journal: from: 7054848 to: 4591104 (joffset 0xa701000)
    May 15 10:33:54 localhost kernel[0]: CSRHIDTransitionDriver::probe: -x
    May 15 10:33:54 localhost kernel[0]: CSRHIDTransitionDriver::start before command
    May 15 10:33:54 localhost kernel[0]: CSRHIDTransitionDriver::stop
    May 15 10:33:54 localhost kernel[0]: IOBluetoothHCIController::start Idle Timer Stopped
    May 15 10:33:54 localhost kernel[0]: HFS: Removed 1 orphaned unlinked files
    May 15 10:33:54 localhost kernel[0]: Jettisoning kernel linker.
    May 15 10:33:54 localhost kernel[0]: Resetting IOCatalogue.
    May 15 10:33:54 localhost kernel[0]: Previous Shutdown Cause: 3
    May 15 10:33:54 localhost kernel[0]: IPv6 packet filtering initialized, default to accept, logging disabled
    May 15 10:33:51 localhost memberd[47]: memberd starting up
    May 15 10:33:51 localhost mDNSResponder-108 (Dec 25 2005 11: 57:53)[40]: starting
    May 15 10:33:53 localhost lookupd[53]: lookupd (version 369.5) starting - Mon May 15 10:33:53 2006
    May 15 10:33:54 localhost configd[44]: com.apple.SystemConfiguration.DynamicPowerStep load failed
    May 15 10:33:56 localhost diskarbitrationd[46]: disk0s2 hfs E2DDD4C8-1B25-36DC-A8ED-D572E8A9A365 Macintosh HD /
    May 15 10:33:57 localhost kernel[0]: yukonosx: Ethernet address 00:16:cb:84:8f:53
    May 15 10:33:57 localhost launchd: Server 0 in bootstrap 1103 uid 0: "/usr/sbin/lookupd"[53]: exited abnormally: Hangup
    May 15 10:33:57 localhost DirectoryService[55]: Launched version 2.1 (v353.2)
    May 15 10:33:58 localhost lookupd[66]: lookupd (version 369.5) starting - Mon May 15 10:33:58 2006
    May 15 10:33:58 localhost configd[44]: WirelessAirPortDeviceNameCopy(): no AirPort driver found
    May 15 10:33:58 Mahon-Band configd[44]: setting hostname to "Mahon-Band.local"
    May 15 10:33:59 Mahon-Band kernel[0]: AppleYukon - en0 link active, 100-Mbit, full duplex, symmetric flow control enabled
    May 15 10:33:59 Mahon-Band configd[44]: AppleTalk startup
    May 15 10:34:00 Mahon-Band diskarbitrationd[46]: disk0s3 ntfs 00000000-0000-0000-0000-000000000000 Untitled /Volumes/Untitled
    May 15 10:34:01 Mahon-Band kernel[0]: [HCIController][setupHardware] AFH Is Supported
    May 15 10:34:02 Mahon-Band configd[44]: WirelessAirPortDeviceNameCopy(): no AirPort driver found
    May 15 10:34:02 Mahon-Band configd[44]: posting notification com.apple.system.config.network_change
    May 15 10:34:02 Mahon-Band configd[44]: executing /System/Library/SystemConfiguration/Kicker.bundle/Contents/Resources/enable-net work
    May 15 10:34:02 Mahon-Band configd[44]: setting hostname to "Mahon-Band.comscentre.com"
    May 15 10:34:02 Mahon-Band lookupd[73]: lookupd (version 369.5) starting - Mon May 15 10:34:02 2006
    May 15 10:34:03 Mahon-Band kernel[0]: ATY,Wormy: vram [80000000:08000000]
    May 15 10:34:03 Mahon-Band kernel[0]: ATY,Wormy: vram [80000000:08000000]
    May 15 10:34:05 Mahon-Band mDNSResponder: Adding browse domain local.
    May 15 10:34:06 Mahon-Band configd[44]: AppleTalk startup complete
    May 15 10:34:06 Mahon-Band /System/Library/CoreServices/loginwindow.app/Contents/MacOS/loginwindow: Login Window Application Started
    May 15 10:34:07 Mahon-Band configd[44]: target=enable-network: disabled
    May 15 10:34:09 Mahon-Band kernel[0]: [IOAppleBluetoothHIDDriver][init] IOBluetoothHIDDriver 1.1.4
    May 15 10:34:09 Mahon-Band kernel[0]: [IOBluetoothHIDDriver][init] IOBluetoothHIDDriver 1.1.4
    May 15 10:34:09 Mahon-Band kernel[0]: [IOAppleBluetoothHIDDriver][handleStart][00-0a-95-10-63-53] Done.
    May 15 10:34:12 Mahon-Band kernel[0]: [IOAppleBluetoothHIDDriver][init] IOBluetoothHIDDriver 1.1.4
    May 15 10:34:12 Mahon-Band kernel[0]: [IOBluetoothHIDDriver][init] IOBluetoothHIDDriver 1.1.4
    May 15 10:34:12 Mahon-Band kernel[0]: [IOAppleBluetoothHIDDriver][handleStart][00-0a-95-42-06-bd] Done.
    May 15 10:34:12 Mahon-Band configd[44]: WirelessAirPortDeviceNameCopy(): no AirPort driver found
    May 15 10:34:12 Mahon-Band loginwindow[114]: Login Window Started Security Agent
    May 15 10:34:20 Mahon-Band configd[44]: WirelessAirPortDeviceNameCopy(): no AirPort driver found
    May 15 10:34:22 Mahon-Band /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framewo rk/Support/ATSServer: (-3230) Cannot use ATS Persistent Store - switching to old FODB cache code
  • macsurgeon Level 1 Level 1 (0 points)
    I had the same problem yesterday after converting a word file into adobe pdf.
    I tried with the "fsck" command on the console but everything seems to be ok.
    Naturally everything happpened after installing the security update...
    Did you resolve your problem?
  • Lully Level 1 Level 1 (5 points)
    I'm encountering a similar problem... except that I can't even reach the desktop, I just stay stuck at the "start-up" window.
    this also happened after I installed the security update on Friday...
    I did not restard my computer right away, but I noticed that all my address book contacts, my mail and safari data had vanished (and were nowhere to be found on my computer) so then I restarted my computer, and I've been unable to get back to my desktop ever since...
    I'm currently using a backup disk but all the data seems to be gone from my pb's hard drive... I'm not sure this problem is also linked to the update, but if anyone has a solution, please help!

    Thanks!
  • Mac5 Level 1 Level 1 (0 points)
    Morning,

    I did the update this morning and my system is down in the same manner as you. Wonder if there's a way of rolling back to before the update and how long before Apple get a fix?

    I did the normal stuff "boot in safe mode, run disc repair" but still not working and I need my Mac urgently. HELP

    Intel iMac   Mac OS X (10.4.6)  
  • Vipir Level 3 Level 3 (745 points)
    Boot up in safe mode and delete everything on the desktop.
    See if that helps.
  • Mac5 Level 1 Level 1 (0 points)
    NO that didn't work :o(
  • Vipir Level 3 Level 3 (745 points)
    Have you tried to fix permisisons using the disk utility?
  • Mac5 Level 1 Level 1 (0 points)
    ....even after Disk Repair has been run.
  • Vipir Level 3 Level 3 (745 points)
    Hi Mac5,

    There's PRAM restting that may or may not help, but
    my last suggestion would be to backup all your critical data (safe mode), then install the combo 10.4.6 updater.

    Maybe some more knowing than I can offer a better suggestion like Dr. Smoke.
  • PirateMan Level 1 Level 1 (0 points)
    Same problem with hanging up after installing new "security" upgrade. I, too, want a rollback to the way things were before I "updated."

    IMAC intel   Mac OS X (10.4.6)  
  • PirateMan Level 1 Level 1 (0 points)
    And tried "fix permissions" and everything else available on the disk utility...
  • Mac5 Level 1 Level 1 (0 points)
    Any chance someone from Apple with help with this problem?
  • Mac5 Level 1 Level 1 (0 points)
    Found the fix:

    New! Re: Security Update
    Posted: May 14, 2006 4:31 AM in response to: Mrpax Reply Email


    I restarted in safe mode by holding down the shift key and then removed Adobe Version Cue from the startup items folder as this is a widely reported error. All working fine now and Apple should really post this information.

    Worked for me only I uninstalled Version Cue as mine wasn't in the startup items.


    Intel iMac   Mac OS X (10.4.6)  

    Intel iMac   Mac OS X (10.4.6)  
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