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Please help!!!

I am very sorry, but yesterday my little son made a mistake and ordered 2900 Gold from Dragon Story two times for 89,99 euro.
How can I ignore these two orders from 14.02.2013 for total 179.98 euro. Thank you very much!!!

Posted on Feb 14, 2013 11:32 PM

Reply
1 reply

Feb 15, 2013 5:34 AM in response to gogi123

You can try contacting iTunes support via this page (these are user-to-user forums) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption


To try and stop it happening again you should be able to turn off in-app purchases on your device via Settings > General > Restrictions > In-App Purchases 'off'

Please help!!!

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