1 Reply Latest reply: Feb 15, 2013 6:34 AM by imobl
koshyma Level 1 Level 1

Help! Need to activate phone. I tried updating my phone on the computer now it says that there is a problem activating.

Should we go to the store?

iPhone 4, iOS 6.0.1, HELP
  • imobl Level 5 Level 5

    Generally that is a sign that the iPhone had previously been jailbroken

    or hacked to work with other than the original wireless carrier and the

    update has relocked the iPhone to the original carrier.


    If this is the case, the Apple store will probably refuse to work on the iPhone -

    but it does not hurt to ask them.


    If this is not the case, then the Apple store should be able to assist.