HT202023: About in-app purchases

Learn about About in-app purchases
dcwarrell

Q: I bough pinball arcade in app purchases ( all pinball machines that were available  ).  Now that I have new iphone, Itunes charged me again to download them on new phone.  They then told me they could do nothing.  Help.  They are ********.

I bought and downloaded pinball acade from itunes in the last year.  I bought all in app puchases possible ( all pinball machines). Downloading them to my itouch an ipad as necessary.  Sometimes they would crash and I would simply reload them.  I bought a new iphones this week and while putting this app on my

new phone (with in app puchases) I noticed my balance on my Itunes account was going down faster than my gas tank.  They were charging me again  I contacted Apple and Itunes and they told me it was not there problem and I needed to contact Pinballarcade.com.  That is like buying a washing machine from Sears and after having problems, they tell me to contact Kenmore.  I have bought thousands in music and apps over the years.  I will start switching to other services in the future.  I also have an occupation that allows me to interact with the public.  Whenever the opportunity allows,  I will tell them of my experiences.

I did try to contact pinballarcade.com, but the website is not working, and I am running out of patience.

iPhone 4S, iOS 6.1.1

Posted on Feb 15, 2013 5:29 AM

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Q: I bough pinball arcade in app purchases ( all pinball machines that were available  ).  Now that I have new iphone, Itun ... more

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  • by wporensky,

    wporensky wporensky Feb 10, 2015 6:22 PM in response to dcwarrell
    Level 1 (0 points)
    Feb 10, 2015 6:22 PM in response to dcwarrell

    The Same thing happened to me! I lost about 15 Tables from all first 3 seasons and I contacted their shoddy support email, and got a response saying that I should do this that and the other thing and I followed their advice only to get the same result....All of those table are still only available to me if I purchase them!  I am so upset, I think I lost about $60.00 in purchases for which I have all my receipts for....Anyone know an answer?  No snarky replies please, what do you have to gain from that..I'm sure we've all been screwed by in-app purchases before and you know what a shock it is.  Thanks in Advance!