I bough pinball arcade in app purchases ( all pinball machines that were available ). Now that I have new iphone, Itunes charged me again to download them on new phone. They then told me they could do nothing. Help. They are ********.

I bought and downloaded pinball acade from itunes in the last year. I bought all in app puchases possible ( all pinball machines). Downloading them to my itouch an ipad as necessary. Sometimes they would crash and I would simply reload them. I bought a new iphones this week and while putting this app on my

new phone (with in app puchases) I noticed my balance on my Itunes account was going down faster than my gas tank. They were charging me again I contacted Apple and Itunes and they told me it was not there problem and I needed to contact Pinballarcade.com. That is like buying a washing machine from Sears and after having problems, they tell me to contact Kenmore. I have bought thousands in music and apps over the years. I will start switching to other services in the future. I also have an occupation that allows me to interact with the public. Whenever the opportunity allows, I will tell them of my experiences.

I did try to contact pinballarcade.com, but the website is not working, and I am running out of patience.

iPhone 4S, iOS 6.1.1

Posted on Feb 15, 2013 5:29 AM

Reply
1 reply

Feb 10, 2015 6:22 PM in response to dcwarrell

The Same thing happened to me! I lost about 15 Tables from all first 3 seasons and I contacted their shoddy support email, and got a response saying that I should do this that and the other thing and I followed their advice only to get the same result....All of those table are still only available to me if I purchase them! I am so upset, I think I lost about $60.00 in purchases for which I have all my receipts for....Anyone know an answer? No snarky replies please, what do you have to gain from that..I'm sure we've all been screwed by in-app purchases before and you know what a shock it is. Thanks in Advance!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I bough pinball arcade in app purchases ( all pinball machines that were available ). Now that I have new iphone, Itunes charged me again to download them on new phone. They then told me they could do nothing. Help. They are ********.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.