Share Monitor problems

Hi,

my Share Monitor has trouble displaying the end of processings.


A few weeks ago everything worked fine. But it doesn't display the message anymore that a batch is successfully done. The progress bar and the remaining time are standing still (remaining time is mostly 3sec.) and the red number on the dock icon stays forever.


If a batch contains more than 1 job then it shows the message "Successful" for all jobs except for the last one in that batch. It stays on "Processing".


When that happens the Activitymonitor shows that the compressor processes are 0,0% CPU. The created files are fine. The protocol in Console.app doesn't show errors for this batch.


And the Share Monitor doesn't show completed batches.

Also, if I press the button "Refresh" then the batch disappears.



I've repaired permissions and volume, reseted background processes from within Compressor.app and finally I've reinstalled Compressor.

The latest updates for the system are installed.

Switching the firewall off doesn't help.


I've FileVault activated but that werent a problem before.



Any ideas?

Mac Pro, OS X Mountain Lion (10.8.2)

Posted on Feb 15, 2013 8:49 AM

Reply
8 replies

Feb 15, 2013 9:58 AM in response to Russ H

Hey thanks for the picture. That helped understanding where to draw my attention to.


Where is displayed "Sucessful" on your picture, it says "0:00:00 remaining" and the progressbar is displayed but empty.



I checked the older entries to find the last completed batch in that list. All entries are now unfinished, even the ones from months ago. I know for sure that this problem wasn't there before mid or end of january. So the history seems to be affected as well.

Feb 15, 2013 10:41 AM in response to Tohu

OK. So I'm now thinking it's a Compressor and/or Qmaster problem rather than Share Monitor's.


Since I was going to suggest trashing preferences anyway, and Digital Rebellion's Compressor Repair can both fix Compressor-Qmaster links and trash preferences at the same time, download and run it (with the trash prefs boxed checked) to see whether that resolves it.


Good luck.


Russ

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Share Monitor problems

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