Outlook doesn't show images

Question

Outlook doesn't show images

If I paste an image into an email from (for example) Safari and send it, it will show up perfectly in Mail but shows as a broken link in Outlook on Windows. Additionally, if I actually choose to show attach images manually the text often has unknow characters in Windows! This is terrifble! I am trying to show that I can use a Mac in a Corporate work space and I can't even share mail properly!!!

Beren

PowerBook G4 1.25 Mac OS X (10.4.6) Mail Version 2.0.7 (746.2/750)

Posted on May 14, 2006 8:39 PM

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Answer 1

andyBall_uk

Level 7

20,516 points

May 14, 2006 10:47 PM in response to Beren Patterson

Hi Beren

the first thing to check is that you have Mail-Edit-Attachments-Always Send windows friendly attachments checked

some users also find that they have to send emails as plain-text to get images to behave in certain windows mail clients.

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Answer 2

May 15, 2006 1:55 AM in response to andyBall_uk

Hi Andy,

Thanks for your reply and helpful suggestions.

Yes, I do (and did) have that set. The fact that this can be un-set completely does my head in. I assume that this ensure that you have a 3-letter Windows compatible suffix, among other Windowsy things.

Yes, plain text does solve the problem - but I don't want to send plain text, so this is not an acceptable work around either.

Basically, Apple Mail is very good, but needs a couple of fixes fairly urgently as far as I can see. And don't get me started on iCal and Outlook / Exchange compatibility!

Beren

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Answer 3

andyBall_uk

Level 7

20,516 points

May 15, 2006 2:13 AM in response to Beren Patterson

Beren

you're not the only one to report this problem & fwiw some users have no problems sending attachments to windows machines.... it's not as simple as Apple Mail + attachments = Broken link on Outlook . ( based on dozens of threads in this forum )

Some people have found that ensuring that there is no text after the images makes the attachments appear normally in outlook,

others find that they need to 'force' Mail to send the message using rich text/html formatting by specifically using italics,a different font, colour etc in the message text or signature. Mail doesn't actually use rtf/html formatting unless this is done, despite choosing 'Rich Text' when composing.

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Answer 4

May 15, 2006 1:56 PM in response to andyBall_uk

Hi Neil,

Thanks again for your reply.

If dozens of people are complaining why isn't this being fixed? The basics of email and calendaring need to be completely compatible with Outlook to allow Apple into the corporate work space. Basics like image attachment not working reliably are just rediculous!

B-(

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