Apple Event: May 7th at 7 am PT
Having a hard time deleting two junk mail messages! I press edit , I check the message, I try to delete and a screen message appears telling me the message cannot be removed! Not sure what to do here! Please advise?
iPad 2 Wi-Fi, iOS 6.1
Did you try swiping across the message in the preview window rather than use the Edit button? If you still can't delete the messages, quite mail and reboot the iPad and try again.
Go to the home screen first by tapping the home button. Double tap the home button and the recents tray will appear with all of your recent apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus ➖ sign in the upper left corner of the app that you want to close. Tap the home button or anywhere above the task bar.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.
If that still doesn't work, log into your email in a web browser and delete the junk mail there.
Did you try swiping across the message in the preview window rather than use the Edit button? If you still can't delete the messages, quite mail and reboot the iPad and try again.
Go to the home screen first by tapping the home button. Double tap the home button and the recents tray will appear with all of your recent apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus ➖ sign in the upper left corner of the app that you want to close. Tap the home button or anywhere above the task bar.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.
If that still doesn't work, log into your email in a web browser and delete the junk mail there.
Thank you! I believe that logging in to my email thru the web browser did it! I tried all the other steps to no avail. The junk was not budging. Hopefully it's gone when I go back thru the iPad email entry. :) happy me!
Having a hard time deleting some mail from junk! Every time I delete it returns to the junk mail instantly! Won't go away! What's up with that
