Want to highlight a helpful answer? Upvote!

Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iMac — I get a black, grey, light blue or white screen sometimes

This has never happened to me before.


I wasn't doing anything unusual (browsing the web) when suddenly my screen turned all black. I tried to do all possible things, like putting the computer to sleep, hit random keys, or wait a while, but finally I had to restart.


I'm not sure why this happened and was hoping it would happen again.



I started a game and then, suddenly, the same thing happened, but with a grey screen. As you can see, this grey screen also has vertical lines:


http://imageshack.us/a/img267/2347/img7244m.jpg


After restarting the computer, I launched the game again. A minute after starting it, the image of the game started to go crazy, until the screen turned all light blue, with the vertical lines again:


http://imageshack.us/a/img703/7276/img7247t.jpg


A few seconds later it turned white:


http://imageshack.us/a/img15/9069/img7248mp.jpg


Does anyone know what the problem is with my Mac? Why does this happen? I thought it may be related to the game, but the first time when it went black, I was browing the web. I hope it isn't some kind of Virus. I know they're rare on Mac, but you never know.


I'm mentioning this because yesterday or so I downloaded an app, which is the Sendspace Wizard. Basically it's a tool to upload files to Sendspace.com. It's by far the most honest file sharing service I had used, and I've been using it for 5 years now. But you never know... I had to download this app because I have videos of a concert of a friend, it's 700 MB and this app continues broken downloads. One of the files is at 99% but it doesn't list it as finished, it's stuck there. It's very strange, I thought I should mention it as it may be related. Usually I don't like all those uploading serives etc.



Another thing I was thinking of: the Mac was pretty hot. Usually it only becomes hot when I play the game that I have. But this time I wasn't. I heard that when it's too hot, it shuts down itself. So I thought it already did while I was browing (for whatever reason, maybe because the Sendspace tool was uploading all day long already and thus the computer was tired?) and then as I launched the game it turned it off as well because it became even hotter.


Here the specs: iMac 27" Intel Quad Core i5 3.1 Ghz 32 GB RAM, OSX 10.8.2




All help is appreciated !!! Hope it's nothing serious 😟

iMac, OS X Mountain Lion (10.8.2)

Posted on Feb 16, 2013 7:27 AM

Reply
1 reply

iMac — I get a black, grey, light blue or white screen sometimes

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.