help! bent iphone 4

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help! bent iphone 4

i have a iphone 4, which over time has bent due to its battery heating up like crazy causing the metal bezel to bend over time, the front and back is shattered becouse of this, it didnt really bother to much until last week it kept saying "no sim"?? so i restored it to ios 6.1 from itunes. now its stuck on the activation screen. i called up apple care and they made me do a full restore again while on the phone to them but still no luck stuck on the sim activation. the women from apple care told me i had 2 months warranty left and my iphone had a hardware issue and booked me a appointment with the genius bar. i wanted to know if the iphone being bent will affect my warranty? as it was not my fault?????

thanks

iPhone 4, iOS 6.1

Posted on Feb 16, 2013 12:45 PM

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Answer 1

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WelshPaul

Level 1

20 points

Feb 16, 2013 1:18 PM in response to absey don

An iphone 4 is made of glass and metal they would not simply bend from the heat of a battery being charged???

If the battery started to expand like those on the 3GS causing damage to the phone as a result then yes, they would open the phone i assume and check the battery for signs of failure. If the battery looks and tests ok then your out of luck.

EDIT: you should post some pics of your phone, that would give some idea as to the cause.

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Answer 2

absey don Author

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0 points

Feb 16, 2013 1:27 PM in response to WelshPaul

I understand what you mean, but i dont mind if they dont replace the mobile phone as long as they get it working again. It is not reading my simcard anymore so as far as im aware it should be covered under warranty?

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Answer 3

Feb 16, 2013 3:11 PM in response to absey don

Going by the sound of it they will invalidate your warranty, as they will say the fault is the result of physical damage to the handset. You have nothing to lose by trying though, let us know how it goes.

Good luck.

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