ive tried the "restart your apple tv" section, and it doesn't help.

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Level 1

9 points

ive tried the "restart your apple tv" section, and it doesn't help.

My Apple TV 3rd gen started to freeze all of a sudden, while using airplay from an ipad 3rd gen.

And now when im trying to restart it with remote as your support page says, it doesnt help.

Even tried to unplug power cord, restarts and showing up in meny with the same problem, it freezes... (when i try to use the remote, the apple tv led flashes 2-3 times, but nothing happens)

(dont remember what update it runs at the moment, and now i cant access the menu)

What do i do?

-Bjørn Åge

Apple TV

Posted on Feb 16, 2013 5:09 PM

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Answer 1

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Winston Churchill

Level 10

122,487 points

Feb 16, 2013 5:19 PM in response to bearage

Welcome to the Apple Community.

Your Apple TV may have become paired with another remote. Hold the remote close to and pointed at the Apple TV, hold down the menu and Rewind buttons together for 6 seconds or until you see a broken chain icon on screen.

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