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my ipad has a black screen and the apple logo and won't do anything else. I have tried to reset it but to no avail.

My ipad has a black screen and the apple logo and won't do anything else. I have tried to reset to no avail.

iPad 2

Posted on Feb 16, 2013 10:42 PM

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Question marked as Best reply

Posted on Feb 16, 2013 10:43 PM

Try and force iPad into Recovery Mode



1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.



2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.



3.While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.



4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button. iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device.



Note: Data will be lost. You may have to repeat the above many times.

2 replies
Question marked as Best reply

Feb 16, 2013 10:43 PM in response to jennenefromnsw

Try and force iPad into Recovery Mode



1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.



2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.



3.While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.



4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button. iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device.



Note: Data will be lost. You may have to repeat the above many times.

my ipad has a black screen and the apple logo and won't do anything else. I have tried to reset it but to no avail.

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