quimtim
Level 1 (0 points)

Q: App Store says I need more memory to download Mountain Lion.

System says ineed 2GB of memory, but I have plenty of memory.  What is going on?

iMac, Mac OS X (10.6.8)

Posted on Feb 17, 2013 5:03 AM

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quimtim

Q: App Store says I need more memory to download Mountain Lion.

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  • Helpful answers

  • by stedman1,

    stedman1 stedman1 Feb 17, 2013 5:06 AM in response to quimtim
    Level 9 (74,303 points)
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    Feb 17, 2013 5:06 AM in response to quimtim

    How much Memeory do you have?

    How much hard drive space available?

  • by mende1,

    mende1 mende1 Feb 17, 2013 5:06 AM in response to quimtim
    Level 10 (93,329 points)
    Desktops
    Feb 17, 2013 5:06 AM in response to quimtim

    One thing is the memory you have and a different thing is the hard drive space you have. That message appears because you have got less than 2 GB of memory installed in your Mac.

     

    If you want to upgrade to OS X Mountain Lion, you have to install 2 GB of memory at least (I recommend 4 GB of memory or more, if you can).

     

    You can buy the memory in OWC or Crucial (Crucial is cheaper and offers the same compatibility warranty as OWC). Make sure that you choose the memory for your iMac model.

     

    Also, if you need help to install the memory, see > http://support.apple.com/kb/HT1423

  • by quimtim,

    quimtim quimtim Feb 17, 2013 5:10 AM in response to stedman1
    Level 1 (0 points)
    Feb 17, 2013 5:10 AM in response to stedman1

    Well, from the disk utility, it says I have 117.34 GB available.  I am not a computer person at all so perhaps I am misunderstanding what this is telling me:

     

    Capacity :          124.42 GB (124,419,833,856 Bytes)

               Format :          Mac OS Extended (Journaled)          Available :          117.34 GB (117,341,642,752 Bytes)

               Owners Enabled :          Yes          Used :          7.08 GB (7,078,191,104 Bytes)

               Number of Folders :          89,034          Number of Files :          292,500

     

     

    Where am I supposed to look to find this out?

  • by mende1,

    mende1 mende1 Feb 17, 2013 5:10 AM in response to quimtim
    Level 10 (93,329 points)
    Desktops
    Feb 17, 2013 5:10 AM in response to quimtim

    Open  > About this Mac, and see Memory. That's the amount of memory you have on your computer, and it should be less than 2 GB at this moment

  • by quimtim,

    quimtim quimtim Feb 17, 2013 5:17 AM in response to mende1
    Level 1 (0 points)
    Feb 17, 2013 5:17 AM in response to mende1

    That was too easy to find!.  Yes it does....it has 1 GB.  Pardon this really stupid question, but, is it difficult to add memory?  Is it something I download from somewhere or physically buy and install?  I will also read the post you have given me above.

     

    Thanks!

  • by mende1,Helpful

    mende1 mende1 Feb 17, 2013 5:20 AM in response to quimtim
    Level 10 (93,329 points)
    Desktops
    Feb 17, 2013 5:20 AM in response to quimtim

    My first comment contains all the info you need to install the memory and how much memory you should install

  • by quimtim,

    quimtim quimtim Feb 17, 2013 5:21 AM in response to mende1
    Level 1 (0 points)
    Feb 17, 2013 5:21 AM in response to mende1

    Thanks!

  • by mende1,

    mende1 mende1 Feb 17, 2013 5:24 AM in response to quimtim
    Level 10 (93,329 points)
    Desktops
    Feb 17, 2013 5:24 AM in response to quimtim

    You are welcome