ipod touch wifi connection problems

my ipod will not connect to wifi. I go into wifi settings and it says its trying to connect with that little symbol next to the network name, but it wont actually connect. my computer and and laptop will connect but not my ipod. please help.

iPod touch (4th generation), iOS 6.1.1

Posted on Feb 17, 2013 7:00 AM

Reply
2 replies

Feb 17, 2013 8:43 AM in response to mllrtamm2

Does the iPod connect to other networks?

Did the iPod connect before?

Try the following to rule out a software problem:

- Reset the iOS device. Nothing will be lost

Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

least ten seconds, until the Apple logo appears.

- Power off and then back on the router

- Reset network settings: Settings>General>Reset>Reset Network Settings

- iOS: Troubleshooting Wi-Fi networks and connections

- iOS: Recommended settings for Wi-Fi routers and access points

- Restore from backup. See:

iOS: How to back up

- Restore to factory settings/new iOS device.

If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.

Apple Retail Store - Genius Bar

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ipod touch wifi connection problems

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