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Refund app

Hello I've like to know what is the procedure in orderr to ask for return an app, I have realized that isn't that I've expected before buy it. Thanks for any help about this matter.

iPad 2, iOS 6.0.1, VBookz pdf

Posted on Feb 17, 2013 5:58 AM

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1 reply

Feb 17, 2013 6:03 AM in response to CapJackAubrey

Is the app working as described in the store ? You can try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account (Store > View My Apple ID on iTunes 11) and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that app, click the arrow to the left of it, click the 'Report a Problem' button :

User uploaded file

and then the 'Report a Problem' link on its line :

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and try selecting 'inadvertently purchased' as the problem and fill in the details (iTunes support should reply within, I think, about 24 hours).

Refund app

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